Our Fees

How much does Theft Refund charge?

We charge 15% plus VAT on any money you get back from your bank per case

  • You don’t pay anything unless you’re successful in getting money back
  • Our fee is capped at $10,000 plus VAT for larger cases. As our fee is 15%, cases are capped where you get back $66,666 or more.

Below are examples and not to be taken as estimates for refunds you will receive.
The refund you receive will depend on how much you lost.*

Amount Reclaimed Fees VAT Total You Keep
$10,000 $1,500 $300 $1,800 $8,200
$30,000 $4,500 $900 $5,400 $24,600
$66,666+ $10,000 $2,000 $12,000 $54,600

*In some cases you may receive 8% statutory interest on top of your refund. This 8% may be subject to income tax which the bank may deduct at source. Our fees are applicable to the total amount refunded before this tax deduction is made.

A “case” is defined by the number of banks we need to contact and the number of different scams we are helping you with. We do not count a case as separate if we are contacting different banks about the same money (e.g. we have cases against the bank you sent the money from and the bank you sent the money to). .

A case is deemed successful if you are returned any of the funds that you lost to the fraud from either the sending or receiving bank.

Money reclaimed is paid directly to you and we only expect you to pay once you’ve received your money.
Our fees are payable once you receive notification that your case is successful.

Ready to Start Your Claim?

We’ll accept your case if we think you’ve got a good chance of winning. At that point, we’ll send you everything you need to know and a contract to sign. .